Five Predictions for the Future of Work with Frank Britt, CEO Penn Foster

This week, Mike sits down with Frank Britt, CEO of Penn Foster, to talk about the future of work from the perspective of “middle-skilled” employees. Middle-skill jobs require a high school degree and some additional training, but do not require a bachelors degree. Middle-skill jobs account for roughly half of the jobs in the US, and that figure is not expected to change much in the 2020s.


Frank explains the impact of automation on middle-skill jobs and the importance of empathizing with this part of the workforce and the social impact of providing training to this workforce to protect their ability earn. We also touch on “outskilling,” “first-mile” services, and some forward thinking about how the middle-skills educational marketplace will transform in the next decade.

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