Security Service Federal Credit Union review: Good option for military members and families

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Security Service Federal Credit Union has branches in CO, TX, and UT.

The bottom line: Security Service Federal Credit Union Basic Savings Account is on our list of the best banks/credit unions for military families. You may like it if you’re looking for a large ATM and shared branch network, or for high interest rates on certificates.

Overall credit union rating

FeatureInsider rating (out of 5)Savings3.75Checking4.25Certificate4Money market account3.25Trustworthiness5Total4

Pros and cons

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ProsCons

Free checking and savings accounts

Competitive certificate interest rates on CDs and money market account

Large shared branch and ATM networks (you can receive help at a shared branch, but you can’t open an account)

Only SSFCU branches are in Colorado, Texas, and UtahMembership is limited to certain people, such as military members and residents of CO, TX, or UT Low savings account

Security Service Federal Credit Union Basic Savings Account

The Security Service Federal Credit Union Basic Savings Account is an affordable option with a Security Service Federal Credit Union Basic Savings Account minimum deposit and no monthly service fees. But you may want to open a high-yield savings account elsewhere to earn a better rate.

Security Service Power Checking Account

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Security Service Federal Credit Union has several checking accounts. Security Service Power Checking Account has no monthly fees, but keep an eye out for ATM and overdraft charges.

Security Service Federal Credit Union Certificate

The Security Service Federal Credit Union Certificate is probably the credit union’s strongest product. It pays high interest rates and has terms as long as seven years, while most institutions’ maximum term length is five years.

Security Service Federal Credit Union Money Market Account

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You might like the Security Service Federal Credit Union Money Market Account if you can keep $1,000 in the account to waive the $10 monthly fee. If you aren’t confident you can maintain a $1,000 balance, you may prefer the regular savings account.

How Security Service Federal Credit Union works

Security Service Federal Credit Union Basic Savings Account has 67 branches in Colorado, Texas, and Utah. It’s also part of the CO-OP shared branch network, so there are 5,000 shared branches around the US. You can’t open an account at a shared branch, but you can visit to receive assistance.

Exact branch hours vary by location, but most Security Service FCU branches are open Monday through Friday and part of the day on Saturday. The member contact center is available Monday through Friday from 7 a.m. to 10 p.m. and Saturday from 9 a.m. to 6 p.m. CT. You can call toll-free from the US, Canada, the UK, Germany, Japan, and South Korea.

You have free access to over 30,000 ATMs in the Security Service FCU, CO-OP, and Stripes networks.

The Security Service FCU mobile app has 2.8 out of 5 stars in the Apple store and 3.9 out of 5 stars in the Google Play store.

Your deposits are federally insured by the NCUA for up to $250,000, or up to $500,000 for joint accounts. This means your money is safe even if the credit union closes.

How to join Security Service Federal Credit Union

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You’re eligible to become a member of Security Service Federal Credit Union if you meet one of the following criteria:

Live, work, study, worship, volunteer, or have a business in Colorado, Texas, or UtahAre a military member at a branch/unit or a Department of Defense employee at certain bases in Colorado, Texas, or UtahHave a family or household member who is already a member

You’ll also need to open a Security Service Federal Credit Union Basic Savings Account when you join.

Security Service Federal Credit Union trustworthiness and BBB rating

Security Service Federal Credit Union does not have any public controversies.

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The Better Business Bureau evaluates consumer trust, and the BBB gives Security Service FCU an A+ rating

A good BBB score doesn’t guarantee that you’ll have a strong relationship with a company, though. You may want to ask friends and family about their experiences with Security Service FCU or read customer reviews online.

How Security Service Federal Credit Union compares

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We’ve compared Security Service Federal Credit Union to two other institutions in our guide of the best banks for military members and families: Navy Federal Credit Union and USAA.

Savings APY

Security Service Federal Credit Union Basic Savings Account

Savings APY

Navy Federal Credit Union Share Savings Account

Savings APY

USAA Savings Account

Certificate APY

Security Service Federal Credit Union Certificate

Certificate APY

Navy Federal Credit Union Standard Certificate

Certificate APY

USAA Bank Certificate of Deposit (CD)

Security Service Federal Credit Union Basic Savings AccountNavy Federal Credit Union Share Savings AccountUSAA Savings Account

Your choice between the three institutions could come down to which types of accounts you want. Navy Federal pays the highest rates on savings accounts, but Security Service has the most competitive certificate rates. USAA pays low interest rates, but it has a cash-back checking account.

Navy Federal has 24/7 customer support, while the other two institutions’ hours are limited.

The best fit could also come down to whether you want to access to in-person branches. If you want to bank face-to-face, choose the one with a branch close to your home.

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