Get your product and customer success teams on the same page to improve net retention

Bryan House Contributor Share on Twitter Bryan House is the SVP of product and customer success at Elastic Path, where he leads the UX, product management, enablement and customer success teams. It’s easy to say things like “We’re customer obsessed,” but statements like that are hard to actually execute. In many companies, the product and…

The best Black Friday Apple deals live in the UK

TL;DR: We’re expecting plenty of Apple deals during Black Friday 2022, including discounted Apple Watches, MacBooks, and AirPods. Apple deals always cause a stir during major shopping events like Black Friday, and the situation is no different this year. We’re expecting plenty of opportunities to save on things like Apple Watches and MacBooks, and we’ll…

Trump is reportedly furious that top Republicans are trying to persuade him not to campaign in the Georgia Senate runoff: report

Former President Donald Trump shake hands with Herschel Walker at his Save America rally at the Georgia National Fairgrounds in Perry, Georgia, on September 25, 2021. Demetrius Freeman/The Washington Post via Getty Images Trump furious Republicans are trying to dissuade him from campaigning in Georgia runoff, per Rolling Stone. Trump’s status in the GOP has…

Disney shares jump as Bob Iger returns to lead the company after shock dismissal of CEO

Returning Disney CEO Bob Iger. Photo by Kimberly White/Getty Images for Vanity Fair Disney stock rose over 8% in premarket Monday after Bob Iger’s shock return as CEO.  Iger will replace Bob Chapek, who was ousted as CEO, while working the company looks for a successor. Chapek was dismissed after Disney posted dismal quarterly earnings…

FTX collapse shows why crypto must be regulated before it threatens stability of financial system, says Bank of England official

The Bank of England and Sam Bankman-Fried, founder of FTX. Dinendra Haria/Anadolu Agency via Getty Images; Craig Barritt/Getty Images for CARE For Special Children The Bank of England’s deputy governor for financial stability spoke at a conference on Monday. He dubbed the collapse of FTX “the most spectacular failure to date in the crypto ecosystem.”…

Ukraine is helping evacuate people out of Kherson because they’re afraid that shattered power infrastructure will bring a devastating winter

People sit and wait to charge electronic devices at a charging station inside the Kherson Railway station on November 19, 2022. Chris McGrath/Getty Images Russian forces withdrew from the southern city of Kherson last week — a major victory for Ukraine. But damaged power infrastructure and plunging temperatures are making life difficult for civilians.  The…

The Morning After: Elon Musk reinstates Donald Trump’s Twitter account

While some thought Twitter would fall apart over the weekend, given the engineering constraints it’s now under, it made it to Sunday. And it’s even got one of its most divisive users back. On Friday night, Musk tweeted a poll asking people to vote on whether Twitter should reinstate former President Donald Trump’s account. Trump…

Meta is trying to prevent ‘suspicious’ adults from messaging teens on Facebook and Instagram

Meta is taking new steps to lock down teens’ privacy settings. The company is making changes to the default privacy settings for teens’ Facebook accounts, and further limiting the ability of “suspicious” adults to message teens on Instagram and Facebook. On Facebook, Meta says it will start automatically changing the default privacy settings on new…