What should you read next? Tertulia might hold the answer

The publishing industry is in a weird spot. On one hand, you see Stephen King testifying against the controversial merger between Penguin Random House and Simon & Schuster, declaring that the looming deal would turn the publishing industry into an impenetrable monolith. On the other hand, TikTok’s community of book lovers — known as “BookTok”…

Eoghan McCabe, the controversial Intercom co-founder who left the CEO role in 2020, is stepping back in

A notable changing of the guard is afoot at Intercom, the unicorn SaaS startup that powers the ubiquitous smiley customer service bots that sit on tens of thousands of company homepages: the company has reappointed co-founder, and current chairman, Eoghan McCabe as CEO. He’s replacing Karen Peacock, who is taking an advisory role for the…