Frustrated Mom Lashes Out At Driver, Regrets It When She Sees Sign On The Car

The Other Side Of The Coin

“I will sheepishly admit that over the past two years I was rude to a few service employees/call center agents over things that were either out of their control or because of minor mistakes that we ALL make at some point. I was never like that before,” one email read. 

“Not an excuse, but the pandemic stress/isolation just got overwhelming and it manifested in me acting like a jerk a few times, unfortunately.”