A Startling Revelation
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Alison Green, who has fielded workplace questions on her popular website Ask a Manager for more than ten years, has noticed a startling trend: workers in every sector claim that they have experienced a “dramatic increase in abusive behavior from the public.”
Alison’s inbox is a good gauge that rudeness from the general public has been on the rise for years, but it got even worse during the pandemic. Some of the emails she receives are shocking.
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