Monthly Archives: July 2022

Customer and employee experience: The new normal

If digital transformation was a strategic business priority in the pre-2020 era, the pandemic propelled it to an existential imperative. Consumers witnessed the results of this enforced experiment in myriad ways. Their favorite clothing brand launched virtual try-on services. Their doctor became accessible via telehealth appointments. Even their local government—not an entity typically associated with…

Microsoft u-turns on policy that would’ve banned commercial open source apps

Microsoft has confirmed that it won’t be introducing a previously announced new policy that would effectively ban developers from selling open source software on the Windows app store. Section 10.8.7 of its Microsoft Store Policies document, which was updated in mid-June and had been due to come into effect on Saturday (July 16), had said…

Qatar Airways CEO said he received 20,000 applications for 700 pilot jobs despite airlines battling an industry-wide shortage of flight crews

Qatar Airways CEO Akbar Al Baker poses near an Airbus A350-900 aircraft. ERIC CABANIS/AFP via Getty Images) Qatar Airways CEO Akbar Al Baker said his airline received 20,000 applications for 700 pilot jobs. European startup Norse Atlantic Airways also received a large batch of applications for its pilot roles. US airlines are not so lucky,…