Want to jump straight to the answer? The best call center software for most people is Nextiva or RingCentral. With the right software, you can set up your call center without running any new wires or waiting months to deploy. Phone, video, chat, text–choose the channels you need and get your team set up in…
Monthly Archives: July 2022
Where visitors land — and the experience they have on landing — has a very big impact on the success of an ecommerce site.Read MoreRead More
If you haven’t yet embraced artificial intelligence (AI) and machine learning (ML) in your operations – or plan to embrace them – it’s time to get started.Read MoreRead More
Developer Iron Galaxy’s co-CEO Chelsea Blasko and DEI leader Rejess Marshall speak to their company’s treatment of LGBTQ+ employees.Read MoreRead More
Photo by James Bareham / The Verge Two fatal Tesla crashes are being examined by investigators at the National Highway Traffic Safety Administration. Reuters reported that NHTSA opened a special investigation into a recent fatal crash in California, in which a Tesla driver killed a pedestrian. And an agency spokesperson confirmed to The Verge that…
A snapshot of Apple’s homepage from January 27th, 2007 shows the iconic iPhone clownfish wallpaper. | Screenshot: Umar Shakir / The Verge via Wayback Machine After 15 years of the iPhone’s existence, the clownfish wallpaper from Apple’s infamous 2007 presentation is finally making its way to the devices — at least for some developers running…
Select iPad models go on sale quite regularly. | Photo by Vjeran Pavic / The Verge While some of the best iPad deals typically occur around Black Friday and Cyber Monday, you can still find plenty of great discounts at all times of the year if you know where to look. Whether you’re after the…
The Sonos Roam launched last year is now available for just $139 when purchased in refurbished condition from Sonos. | Photo by Chris Welch / The Verge Most would agree that Sonos offers some of the best speakers and soundbars currently on the market. That’s because Sonos makes speakers that — more often than not…
The debate over patent reform is heating up again. Last month, Google published a blog post on patent reform, purportedly aimed at promoting American innovation. In it, Google decried the rising tide of “wasteful patent litigation,” railed against the disfavored practice of “forum shopping” and advocated for pending legislation aimed at making it easier for…
Enlarge (credit: Starlink) The Federal Communications Commission has received more than 90,000 comments from Starlink users urging the agency to side with SpaceX in a spectrum battle against Dish Network. The comments were all submitted since last week when SpaceX asked Starlink customers to weigh in on an FCC proceeding that seeks public input on the…