Monthly Archives: July 2022

Four Impediments to CX Excellence

Customers’ expectations around experience are changing. 94% US consumers ages 18 and older surveyed in May 2020 by Qualtrics’ XM Institute described themselves as very likely to make more purchases from companies across all industries that provided “very good” customer experience (CX). As critical as CX is, it wouldn’t offer competitive advantages if every brand…

Ally vs Discover Bank: Which bank should you choose?

Ally and Discover Bank are online banks with high-yield savings accounts. Ally; Discover; Insider Personal Finance Insider writes about products, strategies, and tips to help you make smart decisions with your money. We may receive a small commission from our partners, like American Express, but our reporting and recommendations are always independent and objective. Terms…

Discover Bank review: Competitive interest rates with 24/7 live customer service

Discover doesn’t charge monthly fees for any of its accounts. Discover; Alyssa Powell/Business Insider The bottom line: Discover Online Savings Account is a strong online bank, as long as you can afford the opening deposits for a CD or money market account. Overall bank rating FeatureInsider rating (out of 5)Savings4.75Checking4.25CD3.75Money market4Trustworthiness5Total score4.25 Pros and cons…

Mini showed off a funky, futuristic electric SUV with a circular touchscreen and a projector — see the Aceman

Mini Concept Aceman electric SUV. Mini Mini’s Aceman concept SUV previews what the brand’s future electric car will look like.  It features a bold, chunky design and futuristic LED lighting.  Inside, the Aceman has a unique circular touchscreen and a projector that beams graphics onto the dashboard.  Mini, like so many other car brands, has…

Understanding margin calls and 4 ways to avoid owing money to your brokerage firm

Margin requirements can differ depending on the type of asset you are trading. For example, futures and forex have different rules around margin trading than stocks. Drazen_/Getty Images A margin call occurs when the equity in your investing account drops to a certain level and you owe money to your brokerage firm.Margin calls must be…

Summer reading: 6 leadership books Fortune 500 CEO consultants say are must-reads

Tara Jaye Frank is the author of “The Waymakers,” a recently published title that Fortune 500 consultants recommend. Tara Jaye Frank Leadership consultants who work with Fortune 500 CEOs shared the books they’re currently reading. The books address topics ranging from racial justice to decison-making and self-improvement.  Titles include “New Power” by Jeremy Heimans and…

Stock market indexes measure performance in different parts of the market and play a key role in investing

A stock market index often acts as a stand-in for the overall financial markets, and even the economy. Tetra Images/Getty Images Stock market indexes measure the performance of a grouping of individual, commonly themed stocks.Stock market indexes act as benchmarks for individual assets or investment funds’ performance — or even that of the stock market…